Pricing

Clear, flexible pricing for IT support, NetSuite, and custom development.

Straightforward Pricing

Hourly support for one-time needs, per-seat managed IT for ongoing coverage, project pricing for complex work, and retainers for predictable monthly support.

No long-term contracts required. We'll recommend the pricing structure that makes the most sense for your situation.

Hourly Support
$150 /hour

Best for troubleshooting, one-time help, and short engagements

  • Help desk support (remote)
  • On-site PC setup, networking, printers, and Wi-Fi
  • Microsoft 365 administration & cleanup
  • NetSuite administration & troubleshooting
  • Software support & workflow issues
Most requests are billed in reasonable increments. If something grows beyond a few hours, we'll pause and recommend a better pricing option.
Managed IT
$75–125 /user/month

Ongoing coverage for businesses that want IT handled proactively

  • Remote monitoring & management (RMM) for all devices
  • Patch management & software updates
  • Helpdesk support included (remote)
  • Endpoint security & antivirus management
  • Vendor management & IT planning
  • Monthly reporting & system health reviews
Pricing varies based on the number of users and devices, and which services are included. We'll provide a tailored quote after a brief assessment.
Project-Based Work

For larger or more complex efforts, we scope the work and provide a fixed or phased quote.

Common project examples
  • NetSuite development & integrations
  • NetSuite cleanup, reporting, and role redesign
  • Microsoft 365 migrations or tenant restructuring
  • Website builds and redesigns
  • Shopify storefronts & complex e-commerce setups
  • Custom webstores with advanced configurations
  • Business process automation
  • Custom software development (.NET & Microsoft stack)
Project pricing provides clarity on scope, timeline, and deliverables, especially when multiple systems or stakeholders are involved.
Overage policy: If a project grows beyond the agreed scope, we'll notify you before proceeding. Additional work is quoted separately or billed at the standard hourly rate of $150/hr.
Monthly Retainers

A popular option for teams that need ongoing help without tracking every hour.

How retainers typically work
  • You reserve a set number of hours each month
  • Requests are prioritized ahead of ad-hoc work
  • Ideal for ongoing NetSuite, Microsoft 365, or development support
  • Predictable monthly spend for budgeting
  • Flexible scope — support, enhancements, or improvements
Retainers are commonly used for NetSuite administration, storefront maintenance, software enhancements, and recurring IT support. Hour amounts and rollover policies are discussed up front.
Overage policy: Hours beyond your monthly retainer are billed at the standard hourly rate of $150/hr. We'll flag it before going over so there are no surprises.
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Licensing, third-party services, hosting, and hardware are billed separately. On-site travel time may apply depending on location.