Privacy Policy

Last updated: February 3, 2026

1. Overview

Vaccaro IT (“Vaccaro IT,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request a quote, or use our IT and managed services (collectively, the “Services”).

This policy applies to information collected through our website and related communications (email, phone, forms, and messaging). It does not apply to third-party websites or services that may be linked from our site.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the site or provide personal information.

2. Personal Data We Collect

We may collect information you choose to provide directly, such as when you fill out a contact form, request a quote, schedule a call, or communicate with us.

Information you provide may include:

Name and company name
Email address and phone number
Service address (for on-site support)
Details about your IT environment or support request
Billing details for customers (handled through secure processes; we do not store full payment card details on our website)

Information collected automatically (website usage):

IP address, device type, browser type, and operating system
Pages viewed, time spent on pages, and referring/exit pages
Approximate location derived from IP address
Cookies and similar technologies used for site functionality and analytics

If you become a managed services client, we may also process business and technical information needed to deliver Services (for example: device inventory, system logs, support tickets, network configuration details). We access and use this information only as authorized by you and only as needed to provide and improve Services and maintain security and reliability.

3. How We Use Personal Data

We use personal data to operate our business, communicate with you, and provide the Services you request. Common uses include:

Responding to inquiries, quote requests, and support requests
Scheduling appointments and providing remote or on-site service
Delivering managed IT services, monitoring, maintenance, and cybersecurity support
Sending service-related messages (e.g., confirmations, updates, invoices, and notices)
Improving our website, offerings, and customer experience
Detecting, preventing, and responding to fraud, abuse, or security incidents
Complying with legal obligations and enforcing agreements

Marketing: If you request information or become a customer, we may send you occasional updates about services we think may be relevant. You can opt out of marketing communications at any time by using the unsubscribe link (if included) or by contacting us directly.

4. How We Disclose Personal Data

We do not sell your personal information. We may share information only as described below:

Service providers:

We may share information with vendors who help us run our business and deliver Services (for example: website hosting, email/communications tools, analytics, invoicing, remote support tools, and security services). These providers are permitted to process information only to perform services for us and are expected to protect it.

Business operations and support:

If you are a managed services client, we may need to share relevant information with third-party partners (such as hardware/software vendors or cloud providers) when necessary to troubleshoot issues, manage licenses, or complete your requested work.

Legal and safety:

We may disclose information if required to comply with applicable law, regulation, legal process, or lawful requests, or if we believe disclosure is necessary to protect the rights, safety, and security of Vaccaro IT, our customers, or others.

Business transfers:

If Vaccaro IT is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

5. Cookies & Similar Technologies

We use cookies and similar technologies to operate our site and understand how it’s used. You can control cookies through your browser settings. If you disable cookies, some parts of the site may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical safeguards designed to protect personal data from loss, misuse, and unauthorized access or disclosure. No method of transmission over the internet or method of storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing Services, complying with legal obligations, resolving disputes, and enforcing agreements.

8. Your Rights & Choices

Depending on where you live, you may have rights related to your personal data, such as requesting access, correction, deletion, or information about our use of your data. You may also object to certain processing or request restrictions in some cases.

California notice: We do not sell personal information, and we do not share personal information for cross-context behavioral advertising. California residents may have additional rights under the California Consumer Privacy Act (as amended).

To make a request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Children’s Privacy

Our website and Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. If changes are material, we may provide additional notice on our website.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Vaccaro IT.

Company: Vaccaro IT
Service Area: Orange County, California
Contact: Use the contact form on our website or the “Contact Us” page.